Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites recognise your device on subsequent visits, remember your preferences, and improve your overall experience. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain on your device until deleted).

2. How We Use Cookies

NExovant uses cookies and similar technologies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be switched off. They include:

• Session cookies: Store your login session and authentication state so you stay logged in as you navigate the platform.
• CSRF protection cookies: Protect against cross-site request forgery attacks.
• Shopping cart / payment state: Remember your payment state during checkout.

2.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our platform, so we can improve it:

• Google Analytics (GA4): We use Google Analytics to collect anonymised data about page views, session duration, and user journeys. This data helps us understand how to improve the platform.
• Error tracking: We use error logging services to identify and fix technical issues.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalisation:

• Preferences: Remember your settings such as language preferences and notification settings.
• Search filters: Remember your last-used search filters on the marketplace.
• Recently viewed: Track properties you've viewed to power our recommendation engine.

2.4 Marketing & Targeting Cookies

We may use these cookies to deliver relevant advertisements and measure their effectiveness:

• Firebase Analytics: Used to track app engagement and push notification performance.
• Affiliate tracking: Track referral links from our affiliate programme to attribute commissions correctly.

3. Third-Party Cookies

Some cookies on our platform are set by third-party services we embed. These include:

4. Your Cookie Choices

You have several options to control or limit how we use cookies:

• Browser Settings: Most browsers allow you to refuse or delete cookies. Refer to your browser's help documentation for instructions. Note that disabling certain cookies may impact your ability to use the platform.
• Google Analytics Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Push Notification Preferences: You can manage notification permissions through your browser or device settings, or within your NExovant account settings.

5. Local Storage & Service Workers

In addition to cookies, NExovant uses browser local storage and service workers to power our Progressive Web App (PWA) experience. This enables offline functionality and faster load times. Service worker data is stored locally on your device and can be cleared through your browser settings.

6. Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature. At this time, NExovant does not respond to DNT signals, as there is no uniform standard for how DNT signals should be interpreted. We continue to monitor developments in this area.

7. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised.

8. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@nexovant.com or visit our Support page.